Plugins

Channelize.io - Add Chats & Video Calling to your Community
Category: Chat & Message,
  • Grow your Online Network with Real-time Chat, Video Calling & Voice Calling!
  • Help build great Connections between Members via Rich, Easy Communication, and smooth interaction.
  • Boost new users signup count with the network effect.
  • Get Happier Members, increased users activities, and User Retention.
  • Get messaging experiences that are at par with leading consumer messengers such as WhatsApp, iMessage and Facebook Messenger.

SocialEngine communities love us!

 

I like the user-friendly interface, real-time conversations I can have with members and ability to move away from email as the core communication method.

Sian Harrington

Co-Founder

The People Space Leaders Community

Channelize is an Overall Package with Voice/ Video Calling and other attractive features which are best for any community. I sure recommend it to everybody.

Vannarith Sean

Director

LikeCambodia Community

Channelize has made it possible for my social network members to video chat and call each other. This has increased engagement and retention on my website and app.

Damien Blackwell

CEO

UniqueThis Community

How In-App Messaging can grow
Online Communities?

 
  • Build Interpersonal Relationships

    Build Interpersonal Relationships

    People love when they are able to communicate with each other, especially when they’re in a community with common interests. Real-time Messaging, Voice and Video Calling enables a personal touch, and increases engagement.

  • No switching to 3rd-party Messengers

    No switching to 3rd-party Messengers

    With chat integration, users can easily send Messages and make Calls, right from within your website & apps, without sharing their personal information including phone numbers. This substantially improves user retention without compromising security.

  • Open Windows for Monetization

    Open Windows for Monetization

    Personal and Group Messaging, that too in real-time, creates a cohesive effect that binds and retains users. Higher number of satisfied users leads to increased growth and engagement that can obviously lead to sources of revenue that businesses can take advantage of.

Best Chatting Solution for
SocialEngine Communities

 
Easy Conversation, More Interaction

Easy Conversation, More Interaction

Real-time messaging with Channelize.io allows your community members to share text, media or Stickers & GIFs when the impulse strikes. Typing Indicators, Notifications and Online/Offline Indicator establish presence and therefore keep people glued to your community.

  •   Connect in Multiple Ways

    One-to-One Messaging; Group Messaging; Video and Voice Calling

  •   Know community members presence

    Presence Indicator; Typing Indicator; Read Receipt Indicator

  •   Higher Engagement

    Push Notifications; Custom Notifications

Deeper Integration

Members can be messaged directly from their profiles. Channelize is built is such that integrating it with your web and mobile platforms is easy. Channelize seamlessly integrates with SocialEngine and SocialEngineAddOns plugins. Let your users experience a flow that traverses everything like magic, without any friction.

  •   Integration with SE and SEAO Plugins

    End-to-end replacement of the archaic default messaging system of SocialEngine; Message Settings synchronization with Main Website

  •   No Separate Mobile Apps

    Embed into your existing Mobile Apps (both Android and iOS)

  •   Customizable Branding

    Match brand color - across all your apps and website

Deeper Integration
Scalable and Secure Infrastructure

Scalable and Secure Infrastructure

Security and Scalability are always on our highest priority. We never compromise on these.

  •   Secure Powerful Messaging Infrastructure

    Robust extensible messaging stack; Advanced Security Standards; GDPR Compliant

  •   Cloud Based and Scalable

    Backed by AWS and Google Cloud; Secure Cloud Infrastructure

  •   Maintenance and Support

    Constant and Proactive Services Monitoring; Free technical support; Minimum response time

Integrating Channelize.io is as easy as 1-2-3 

1

Purchase a plan that's right
for you.

2

Get Channelize.io Integration
Services

3

Enjoy Messaging & Calling in Action
on your Website & Mobile Apps

With Channelize, will my community members need to download a separate chat app, or will it will be integrated within my existing Mobile Apps?
We’ve built Channelize such that it seamlessly integrates with your existing web and mobile apps. Unlike Facebook Messenger, your users will not need a separate app for messaging.
What is the interface of Channelize like?
Channelize has a modern messaging interface that is synonymous with the best messaging and chatting experiences. In the website, messaging is available in easily accessible, attractive chat window that allows multiple chats simultaneously, and in the mobile apps too the messaging tabs are perfectly located. You can experience these yourself by checking out the Channelize Demos and the product screenshots.
What if my website and mobile apps have larger number of Monthly Active Users (MAU) than those provided by Channelize Plans? How much would the Channelize services cost me then?
Channelize also offers Custom Plans for Large-scale businesses which allow very large usage limits. So, if you don’t see your usage limits being fulfilled by Channelize’s fixed plans, then you can get a custom plan built for you from the bottom of the Pricing page. If you’re on a lower plan, you can easily upgrade to a higher plan whenever required, as your community grows. Channelize provides flexibility to upgrade, downgrade or cancel plan anytime.
I have many existing conversations in my community, and I do not want to start afresh when I start using Channelize on my community. Can the existing conversations get migrated?
Yes, Channelize enables migration of existing conversations on your SocialEngine website from Core Messages, SE Chat Plugin and CometChat. So, you do not need to worry about losing existing conversations on your community. Along with messages, you will also be able to migrate your existing users and friendships to Channelize.
How much time is required to get Channelize set-up on my Website and Mobile Apps?
While Channelize services are set up almost instantly after you purchase a plan, it normally takes 3-4 business days to integrate with your SocialEngine Community Website and Mobile Apps. Integration time can also increase if there is a problem in migrating your community members, messages and friendships.
My website is not secured over SSL / HTTPS. After adding Channelize to my website the browser address bar is showing ‘Website not secure’. How to fix this?
We recommend all serious community owners to get SSL certificate installed on their server and run their website on HTTPS. Not only does this make your website more secure and trusted, but it also helps a lot in SEO and Google ranking. You may contact your hosting provider for SSL installation, or use the SocialEngineAddOns SSL Certificate Installation Service. Channelize gives a lot of importance to security and it runs on SSL secured servers. So, for best experience it recommends parent website to also run on HTTPS. For Web Push Notifications to work on your website, it must run on HTTPS.
With Channelize, will my community members need to download a separate chat app, or will it will be integrated within my existing Mobile Apps?
We’ve built Channelize such that it seamlessly integrates with your existing web and mobile apps. Unlike Facebook Messenger, your users will not need a separate app for messaging.
What is the interface of Channelize like?
Channelize has a modern messaging interface that is synonymous with the best messaging and chatting experiences. In the website, messaging is available in easily accessible, attractive chat window that allows multiple chats simultaneously, and in the mobile apps too the messaging tabs are perfectly located. You can experience these yourself by checking out the Channelize Demos and the product screenshots.
What is the price of Channelize?
To see the Pricing Plans of Channelize services, please visit: https://channelize.io/pricing. Please note that the services for integrating Channelize within your website and apps, and for migrating existing conversations on your community are free.
What if my website and mobile apps have larger number of Monthly Active Users (MAU) than those provided by Channelize Plans? How much would the Channelize services cost me then?
Channelize also offers Custom Plans for Large-scale businesses which allow very large usage limits. So, if you don’t see your usage limits being fulfilled by Channelize’s fixed plans, then you can get a custom plan built for you from the bottom of the Pricing page.
If you’re on a lower plan, you can easily upgrade to a higher plan whenever required, as your community grows. Channelize provides flexibility to upgrade, downgrade or cancel plan anytime.
I have many existing conversations in my community, and I do not want to start afresh when I start using Channelize on my community. Can the existing conversations get migrated?
Yes, Channelize enables migration of existing conversations on your SocialEngine website from Core Messages, SE Chat Plugin and CometChat. So, you do not need to worry about losing existing conversations on your community. Along with messages, you will also be able to migrate your existing users and friendships to Channelize.
How much time is required to get Channelize set-up on my Website and Mobile Apps?
It normally takes 3-4 business days to set up Channelize services for you. This can also increase if there is an problem in migrating your community members, messages and friendships.
My website is not secured over SSL / HTTPS. After adding Channelize to my website the browser address bar is showing ‘Website not secure’. How to fix this?
We recommend all serious community owners to get SSL certificate installed on their server and run their website on HTTPS. Not only does this make your website more secure and trusted, but it also helps a lot in SEO and Google ranking. You may contact your hosting provider for SSL installation, or use the SocialEngineAddOns SSL Certificate Installation Service.
Channelize gives a lot of importance to security and it runs on SSL secured servers. So, for best experience it recommends parent website to also run on HTTPS. For Web Push Notifications to work on your website, it must run on HTTPS.
How is Channelize better than other products available in the market?
  • Has better Design and User Experience.
  • Deep integration with SocialEngine and all SocialEngineAddOns plugins. Channelize integrates seamlessly with your SocialEngine Website, iOS Mobile App and Android Mobile App. Key aspects of integration are: Privacy Controls (member blocking), Friendships, User Online / Offline Status, Member Profile & Photo, Matching Theme (branding), etc. Channelize’s integration with SocialEngineAddOns plugins like “Advanced Activity Feeds / Wall Plugin”, “Multiple Listing Types Plugin”, “Advanced Events Plugin”, etc. also makes chatting experience engaging for users.
  • Robust, Cloud-based Messaging Infrastructure. This infrastructure is specially designed for real-time applications and it also keeps your website’s server free from any messaging load.
  • Messages are secured over SSL.
  • As Channelize is a SaaS product, so you don't need to worry about hosting and backend related things. Channelize will manage it for you. You need to focus only on the growth of your SocialEngine Community.
  • Easy migration of existing conversations on your community from in-built SocialEngine messages, SE Chat Plugin and Cometchat.
  • High Priority Support and Regular free updates.

Try out Channelize’s messaging in action, and its integration with SocialEngine Powered Communities across SocialEngine Mobile Apps and Website.

Note:

Please sign-in on demos with these Dummy Accounts to Test: [yoyo@se.com / qwerty ] or [ kivanc@se.com / qwerty ]

1. Web (Explore the messaging feature on the bottom right corner of screen)

2. Mobile Apps (Tap on the 3rd tab in bottom of screen on Home Page to explore messaging)

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