Collect and act upon valuable feedbacks and ideas from your community.
The Feedbacks Plugin enables conversations on your site which will allow you to : decide about what new features to add, know possible bugs on your site, receive suggestions about the features or content on your site, and a lot more!
The easily accessible Feedback button, and the quick feedback submission process provide a good experience for your users to share ideas. The plugin allows further discussion on a feedback between the creator, Admin and other users. Users can also share mock-ups, screenshots and other pictures with their Feedbacks.
On the Feedback Forum, users can see the feedbacks and ideas shared by others, and participate in the discussions.
The plugin is highly configurable based on the site's requirements. It enables the Admin to set priorities for Feedbacks, and it is easy for the Admin to filter the relevant ones from the Feedbacks received. This plugin comes with an efficient spam protection system.
Unlike other companies, which will charge you recurring monthly / yearly fees for such a service, this Feedback Plugin gives you a completely owned system for your SocialEngine site, and at a much lesser price.
- Easily accessible and configurable Feedback button.
- Users can share their Feedbacks and Ideas through the Feedback popup form.
- Feedbacks can be categorized, and severities can also be associated with them.
- Users can upload mock-ups, screenshots and other pictures with their Feedbacks.
- Feedbacks can be made public or private.
- Public Feedbacks are shown in the Feedback Forum.
- Private Feedbacks are only discussed between Site Admin and the creator.
- Conversation threads around Feedbacks allow users to share their views on the ideas, and enable the Admin to respond back.
- Notification update goes to a Feedback creator when the Admin or other user replies to his Feedback.
- SEO Feedback pages. Also, the discussions over ideas will increase user engagement, and the user generated content (UGC) on your site will further drive your site's search engine visibility.
- Ajax based voting for Feedbacks to bring up popular ideas.
- Featured Feedbacks are highlighted.
- Admin can assign status to Feedbacks to inform users about the progress of a feedback, or the consideration of an idea for implementation.
- Efficient CAPTCHA and IP address blocking based spam protection system.
- Admin Moderation for Feedbacks.
- Email alerts to Admin for new feedbacks posted.
- Statistics for Feedbacks.
- Mobile Compatibility: This plugin is compatible with our "Mobile / Tablet Plugin".
- Seamless integration with SocialEngine's theme system.
- Mark feedbacks as featured.
- Activating / deactivating Feedback Forum.
- Allow / disallow visitors (non-logged-in users) from posting feedbacks.
- Basic settings for Feedback form and its fields.
- Creating and managing values for severities, feedback categories, and feedback statuses.
- Moderating feedbacks:
- Assigning public / private state.
- Editing feedbacks and their properties.
- Updating status of feedbacks.
- Deleting feedbacks.
- Customizing the colors and position of the feedback button.
- Spam protection:
- Putting CAPTCHA on the feedback form for visitors (non-logged-in users).
- Site user based blocking of feedback creation.
- IP address based blocking of feedback creation.
- View browser details and IP address of feedback creators.
- View statistics for feedbacks.
Admin Demo provided upon request.
The Feedbacks Plugin enables communities to discuss and discover:
- What new features to add
- Possible bugs on the sites
- What works, and what does not
- Feedbacks about the features or content on the site
- Reactions / Feedbacks about new changes to the site
- What people think about the site